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ACCEPTING NEW PATIENTS! ALSO OFFERING MEDICALLY SUPERVISED WEIGHT LOSS PROGRAM.

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  • Primary Care Services
  • Acute Illness Services
  • Weight Loss Program
  • MedSpa Services
  • About
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  • Insurance Accepted
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  • HEALOW Portal Help
  • FAQ
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  • Apply for a Job
  • Our Policies

Healow Self-Help Videos | Patient Portal Guide

Manage your care with confidence using the Healow app.
From booking appointments to viewing test results, Healow puts your health at your fingertips. Watch the tutorials below to learn how. 

Still have questions? 

Email us at mydoc@lonestarmd.org—we’re happy to help!

Access Your Patient Portal Through Healow


Log in to the Healow portal to manage appointments, view test results, and message your provider securely at Lone Star Medical Associates. 


The Healow patient portal makes it easy to stay connected to your care at Lone Star Medical Associates. From your phone or computer, you can schedule visits, view lab results, request prescription refills, and message your provider securely.


👉 LINK: Access your patient portal here.



Book Your Appointment Online


Use the Healow app to book an appointment with Dr. Shaik online. Fast, secure scheduling available anytime—no phone call required. 


You can book your next appointment with Dr. Muzakeer Shaik in just a few clicks using the Healow online scheduling tool. Choose your visit type, pick a time that works for you, and confirm—all from your phone or computer.


👉 Book an appointment now 



Learn how to download and log into the Healow app to manage appointments and communicate with your provider. This quick tutorial makes getting started easy.  


Not sure how to get started with the Healow app? This short video walks you through how to download, install, and access the Healow app on your smartphone or tablet. Learn how to log in securely to manage your appointments, view test results, and message your care team at Lone Star Medical Associates—all in one place. 


 👉 VIDEO LINK: https://vimeo.com/86927627   


Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more support, visit www.eclinicalworks.com. 


Having trouble logging into Healow for the first time? Watch this video guide to resolve common login issues and set up your patient portal access with confidence. 


If you're logging into the Healow app for the first time and running into issues, this helpful video walks you through the process step by step. Learn how to enter your credentials, set up your account securely, and troubleshoot common problems like password errors or verification delays. This guide is perfect for Lone Star Medical Associates patients new to Healow who need help getting started.


 👉 VIDEO LINK: https://vimeo.com/89516075


Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more help, visit www.eclinicalworks.com. 


Pay Your Bill Online


Securely pay your medical bill through the Healow portal. View statements, manage balances, and pay online anytime. 


 Paying your bill is simple and secure through our Healow patient portal. You can view statements, pay balances, and track receipts—all in one place.
👉 Pay your bill online 



Watch this quick video to learn how to reset your Healow app PIN if you've forgotten it. Step-by-step instructions for secure access to your patient portal.  


If you’ve forgotten your Healow PIN, don’t worry—resetting it is easy. This short video tutorial explains how to securely reset your PIN using the Healow app, so you can regain access to your patient portal without stress. Whether you’re trying to check labs, message your provider, or book an appointment, this guide will help Lone Star Medical Associates patients get back on track quickly.


 👉 VIDEO LINK: https://vimeo.com/123972807 


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more support, visit www.eclinicalworks.com.  


Learn how to link multiple Healow accounts into one login for easier access. Great for caregivers, parents, and patients seeing multiple providers.  


Do you manage care for a family member or want to access multiple patient records from one login? The Healow account linking feature makes it easy. This video shows how to link multiple Healow accounts under a single profile so you can switch between them quickly—ideal for caregivers, parents, and patients who see multiple providers. Lone Star Medical Associates patients can use this feature to simplify access and stay organized. 


 👉 VIDEO LINK: https://vimeo.com/130576798  


Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more help, visit www.eclinicalworks.com. 


Learn how to access your appointment history and upcoming visits in the Healow app. A quick tutorial for staying on top of your schedule.  


Need a quick way to check when your next visit is or review your appointment history? This video shows you how to view both upcoming and past appointments using the Healow app. Whether you’re confirming the date of your next check-up or reviewing past visits for medical records, this guide helps Lone Star Medical Associates patients stay organized and informed. 


 👉 VIDEO LINK: https://vimeo.com/89720796  


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more help, visit www.eclinicalworks.com. 


Learn how to set up appointment reminders using the Healow app. This video shows you how to receive alerts by text, email, or app notifications.  


Never miss a doctor’s visit again. This quick tutorial walks you through setting up appointment reminders in the Healow app, so you get alerts via push notifications, text, or email. Lone Star Medical Associates patients can use this feature to stay on top of upcoming visits, follow-up care, and routine check-ups with ease. 


 👉 VIDEO LINK: https://vimeo.com/131142539  


Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


Watch this video to learn how to request medication refills using the Healow app. Simple steps to manage prescriptions with your provider. 


Need a refill on your prescription? This video tutorial shows you how to request medications directly through the Healow app. Lone Star Medical Associates patients can easily submit a refill request, review their medication list, and track pharmacy updates—right from their phone. It’s a simple, secure way to stay on top of your treatment plan without needing to call the office. 


 👉 VIDEO LINK: https://vimeo.com/131142701  


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


Learn how to add medications to your Healow app list. Keep your health records current with this simple step-by-step video. 


Want to keep your medication list up to date? This tutorial shows you how to manually add medications in the Healow app, so your provider has accurate records and your care stays coordinated. Lone Star Medical Associates patients can use this feature to log over-the-counter supplements, prescriptions from other doctors, or newly prescribed meds between visits. 


 👉 VIDEO LINK: https://vimeo.com/88842208  


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


Learn how to access your lab and imaging results in the Healow app. See test outcomes, provider notes, and historical data all in one place. 


Waiting on test results? This video shows you how to quickly view your lab work and diagnostic imaging results directly in the Healow app. Lone Star Medical Associates patients can access results as soon as they’re released, review provider comments, and track trends over time—all from a secure mobile device or computer. 


 👉 VIDEO LINK: https://vimeo.com/131142542  


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


Learn how to request a prescription refill through the Healow app. Easy step-by-step instructions to manage your medications and avoid delays. 


Need to refill your prescription without calling the clinic? This video shows you how to request a medication refill directly from the Healow app. Lone Star Medical Associates patients can view their active prescriptions, choose the medication they need, and send a secure refill request to the provider—all from their phone or tablet. 


 👉 VIDEO LINK: https://vimeo.com/131142544  


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


Learn how to view your personal health records in the Healow app. This tutorial shows you how to access your chart, provider notes, and visit history.


 Need to review your health history, medications, or recent visit notes? This video explains how to access your full medical chart through the Healow app. Lone Star Medical Associates patients can securely view provider notes, diagnoses, vitals, and more—all from one convenient location. My Chart access helps you stay informed and engaged in your care. 


 👉 VIDEO LINK: https://vimeo.com/131142537 


 Credit: This Healow instructional video is provided by eClinicalWorks.
© eClinicalWorks. All rights reserved.
For more information, visit www.eclinicalworks.com. 


  • Home
  • Primary Care Services
  • Acute Illness Services
  • Weight Loss Program
  • MedSpa Services
  • About
  • Gallery
  • Insurance Accepted
  • Contact
  • HEALOW Portal Help
  • FAQ
  • Patient Tools
  • Patient Education
  • Apply for a Job
  • Our Policies

Lone Star Medical Associates

1645 Dorchester Drive, Plano, Texas 75075, United States

PHONE: 972-777-6656 FAX: 877-569-2307

Copyright © 2024 Lone Star Medical Associates - All Rights Reserved.   

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